# incident.io

> Incident management platform whose AI agent investigates alerts, finds root causes and coordinates the response in Slack

Source: https://dontaskagain.com/incident-io
Website: https://incident.io/?utm_source=dontaskagain
Pricing: Freemium
Categories: [DevOps](https://dontaskagain.com/categories/devops.md)
Listed: 2026-10-25
Updated: 2026-10-25

incident.io is a software reliability platform that combines on-call, incident response and status pages with an AI agent. When an alert fires, the agent starts investigating, examining the alert, logs and past incidents to suggest a likely cause, and answers responders' questions about the incident.

**Key features:**

- Automated investigations with structured hypotheses about root cause.
- On-call paging, escalations, schedules and alert routing.
- Incident response coordinated in Slack or Microsoft Teams.
- Scribe, which takes notes on incident calls.
- AI-native post-mortems and status page publishing.
- Access from a Mac app, a remote MCP server, and Claude Code, Codex and Cursor.

incident.io builds a model of an organization's services and teams from telemetry, deployments, code and past incidents. The Basic plan is free forever for single-team on-call and a status page. Team is $19 per user per month ($15 billed annually) and Pro is $25, with on-call as an add-on from $10 per user; Enterprise adds advanced access control and a 99.99% uptime SLA.

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