# PolyAI

> Enterprise dialog agents that resolve customer calls and chats end to end, built in Dialog Studio or via API

Source: https://dontaskagain.com/polyai
Website: https://poly.ai/?utm_source=dontaskagain
Pricing: Paid
Categories: [Voice agents](https://dontaskagain.com/categories/voice-agents.md), [Customer support](https://dontaskagain.com/categories/customer-support.md)
Listed: 2026-10-23
Updated: 2026-10-23

PolyAI builds dialog agents that handle critical enterprise customer conversations and resolve them without escalation. Its agents run across voice, chat, SMS and messaging, verifying customers, triaging issues and handling disputes in multiple languages.

**Key features:**

- Dialog Studio for designing and running agents on every channel.
- Wren assistant that designs, builds, tests and optimizes agents from a plain-language request.
- Dialog-RSN-1, an audio-native model that reasons directly over call audio.
- Dialog-RAVEN-3.5 for webchat, SMS and multilingual text.
- Pre-built integrations, a self-serve Connect Portal and open APIs.
- Agents that carry the same context across voice and messaging.

PolyAI serves enterprises in finance, healthcare, retail, telecom and hospitality, and lists SOC 2, HIPAA, GDPR and PCI DSS compliance. Teams can try it for free or get an API key, and larger deployments go through a demo. Ongoing use is priced per minute through the sales team and includes performance improvements, maintenance and 24/7 support.

## More voice agents

- [ElevenLabs Agents](https://dontaskagain.com/elevenlabs.md): Platform for building and deploying voice and chat agents that handle support, sales and scheduling in 90+ languages
- [Sierra](https://dontaskagain.com/sierra.md): Platform for building customer-facing agents handling service and sales conversations across chat, voice and messaging
- [Decagon](https://dontaskagain.com/decagon.md): Customer service agents for enterprises that resolve requests across chat, voice and email
- [Vapi](https://dontaskagain.com/vapi.md): Developer platform for building, testing and deploying voice agents that answer and place phone calls
- [Retell AI](https://dontaskagain.com/retell.md): Voice agent platform for automating inbound and outbound phone calls like booking, support and collections
- [Bland](https://dontaskagain.com/bland.md): Enterprise voice agents that handle regulated phone calls like patient triage, claims and payment changes
- [Synthflow](https://dontaskagain.com/synthflow.md): Enterprise voice agent platform that automates high-volume phone calls on its own telephony network
- [Hippocratic AI](https://dontaskagain.com/hippocratic-ai.md): Library of clinical voice agents that call patients for intake, outreach, care management and follow-up