# Rep AI

> Ecommerce agent that spots shopper intent, starts sales chats and resolves support across chat, email and social

Source: https://dontaskagain.com/rep-ai
Website: https://www.hellorep.ai/?utm_source=dontaskagain
Pricing: Paid
Categories: [E-commerce](https://dontaskagain.com/categories/e-commerce.md), [Customer support](https://dontaskagain.com/categories/customer-support.md), [Sales](https://dontaskagain.com/categories/sales.md)
Listed: 2026-10-20
Updated: 2026-10-20

Rep AI is an AI agent for e-commerce stores that handles both sales and support. It watches shopper behavior for signs of hesitation, comparison or exit risk, starts a conversation at the right moment, recommends products and upsells, and resolves support requests such as order tracking and returns.

**Key features:**

- Detects drop-off risk and starts proactive, contextual chats.
- Narrows products through conversation and recommends add-ons and upsells.
- Rescues abandoned carts and suggests alternatives for out-of-stock items.
- Resolves order status, returns, exchanges, cancellations and subscription edits.
- Handles email, Instagram, Facebook, TikTok and WhatsApp conversations.
- Turns conversations into insights on drop-off reasons and unanswered questions.

Rep AI integrates with Shopify, Klaviyo, Gorgias, Zendesk, Yotpo and 20+ other tools, and adds a unified AI helpdesk. Pricing scales with site traffic: at 80,000 sessions a month, Sales is $578/month, Support $250/month and the Sales + Support bundle $726/month, with 20% off yearly. All plans include a 14-day free trial with no card.

## More e-commerce agents

- [Gorgias](https://dontaskagain.com/gorgias.md): Ecommerce helpdesk with an AI agent that resolves tickets, applies discounts and upsells across channels
- [Shopify Sidekick](https://dontaskagain.com/shopify-sidekick.md): Shopify's built-in AI assistant that designs your store, writes copy, sets up discounts and analyzes sales for you
- [Klaviyo](https://dontaskagain.com/klaviyo.md): B2C CRM whose Composer agent plans and launches marketing campaigns and whose Customer Agent answers support